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Using Girocare

Terms & Conditions

These terms apply when you browse the Girocare website, submit an enquiry, request staff, apply for work or use one of our online services.

Last reviewed: September 2026
01

About Girocare

Girocare is operated by Giro Group Limited. The website provides information about our care staffing, recruitment and related services.

02

Using this website

You may use the website for lawful personal or business purposes. You must not damage the website, interfere with its operation, attempt unauthorised access, introduce malicious software, misuse another person’s account or submit information that is deliberately false or unlawful.

03

Staffing enquiries and requests

A staffing form or enquiry tells us what support you may require. Submitting it does not by itself create a confirmed booking or guarantee that a particular worker will be available. A booking is confirmed when the relevant details and arrangements have been agreed.

04

Provider responsibilities

Care providers should give accurate information about the role, location, shift, duties and any assignment-specific requirements. Providers remain responsible for their service, workplace, instructions and the safe management of each assignment.

05

Applications and registration

Applicants must provide information that is accurate and complete. Applying or registering does not guarantee acceptance, employment or an assignment. Girocare may request further information or checks before offering work or introducing a candidate for an opportunity.

06

Portal accounts

Portal access is personal to the authorised user. Login details must be kept confidential and must not be shared. Please contact Girocare promptly if you believe an account has been accessed without permission.

07

Website information and availability

We aim to keep website information clear and up to date, but content may change and the website may occasionally be unavailable. General website information is not a substitute for the specific terms agreed for a booking, placement or working relationship.

08

Intellectual property

The Girocare name, branding, website design, text and original materials may not be copied, republished or commercially reused without permission, except where the law allows.

10

Responsibility

Nothing in these terms excludes responsibility that cannot legally be excluded. Girocare is not responsible for losses caused by misuse of the website, unauthorised account access, external services or circumstances outside reasonable control.

11

Other agreements

If a separate staffing agreement, booking confirmation, provider agreement, worker agreement or other written term covers the same matter, that specific agreement will take priority.

12

Changes and contact

We may update these terms when the website or services change. The version displayed on this page applies from its review date. Questions can be sent to info@girocare.co.uk. These terms are governed by the laws of England and Wales.